A Carleton University graduate with a proven ability to quickly grasp complex corporate and technical material and communicate effectively to various audiences.
Diverse experience with client liaison, student outreach and engagement, professional writing, and digital marketing.
As an outgoing and approachable person, I excelled as an Undergraduate Telecounsellor with the Undergraduate Recruitment Office and am familiar with the Banner Information System.
I have a natural interest in process development within educational environments and I will always talk travel with you!
COMMUNICATIONS SPECIALIST -
March 2017 - Present
As an association, NAIMA Canada was established to promote energy efficiency and environmental
sustainability through the use of insulation in homes.
I am responsible for timely and strategic communications for our members and partners including:
The preparation and execution of communications plans for internal initiatives, campaigns, and projects
Writing, editing, and designing varied communications collateral for internal stakeholders
Writing web-based material as well as creating and updating web pages
Redesigned and developed NAIMA Canada's website, resulting in a 30% growth rate increase in SEO
Designed and developed the www.EfficiencyCanada.org website in partnership with Carleton University
Partnered with Guides.co to launch a new digital platform for homeowners and contractors to connect
FRONT END WEB DEVELOPER -
ACCEL WEB MARKETING
September 2014 - March 2017
Working as the front line of Accel, I focused on front end web development and design of client websites
(using Wordpress, HTML, CSS, PHP, SCSS, Photoshop, Illustrator), communications, and client liaison. I
worked with clients to tell their brand's underlying story in engaging and creative ways.
UNDERGRADUATE TELECOUNSELLOR -
CARLETON UNIVERSITY UNDERGRADUATE RECRUITMENT OFFICE
January 2010 - August 2013
In response to telephone inquiries, I helped answer student questions regarding Carleton University's
registrarial policies and procedures, discussed programs as outlined in the Undergraduate Calendar, as
well as provided general information about Carleton and campus life. I also:
Provided advice, information, and literature to prospective students grades 10-12, students considering
switching programs, students transferring schools, and mature students
Provided students with their next steps depending on where they were in their application process
Recorded student information into the Banner information system
BA HONOURS IN COMMUNICATION STUDIES - CARLETON UNIVERSITY
2008 - 2013
INTERACTIVE MULTIMEDIA & GRAPHIC DESIGN - ALGONQUIN COLLEGE
2013 - 2014
Experience in digital marketing, HTML, CSS, Wordpress, PHP, SCSS, and social media management. I have a solid understanding of SEO, Google Analytics, and Google AdWords online advertising. I have experience with the Adobe Creative Cloud software (Photoshop, Illustrator, InDesign, Dreamweaver etc).
See my most recent work here:
I have over 10 years of communication and client liaison experience in diverse fields. In the Undergraduate Recruitment Office at Carleton University, I worked one on one with students to help answer their questions and create strategic plans to acheive their education and career goals.
"She is a unicorn."
Jay Nordenstrom, Executive Director of NAIMA Canada & Board of Governors Carleton University
"Ridiculously efficient’ is the phrase that comes to mind when I think about Jill. I've had the pleasure of working with Jill for almost two years now, collaborating on several project while we re-designed our website. I was particularly impressed by Jill's ability to handle even the toughest request—effortlessly. Her ability to juggle multiple projects was unlike any I’ve seen before. Jill would be an asset to any team."
Julie Nyenkamp, Lead Graphic Designer at Pythian
"Jill is a hard-working individual with a strong focus on customer satisfaction. Working as the front line of Accel, she sees customer requests from start to finish in a professional and easy to work with manner. Jill also has a great desire for learning new things, which is a huge benefit to any business."