Forest

JILL MCARTHUR

I seek to make new connections and combine information, creativity, and practical measures to implement innovative solutions to any challenges I come across.

 

PROFILE

A Carleton University graduate with a proven ability to quickly grasp complex corporate and technical material and communicate effectively to various audiences.


Diverse experience with client liaison, student outreach and engagement, professional writing, and digital marketing.


As an outgoing and approachable person, I excelled as an Undergraduate Telecounsellor with the Undergraduate Recruitment Office and am familiar with the Banner Information System.


I have a natural interest in process development within educational environments and I will always talk travel with you!

 

EXPERIENCE

COMMUNICATIONS SPECIALIST -
NAIMA CANADA

March 2017 - Present

As an association, NAIMA Canada was established to promote energy efficiency and environmental
sustainability through the use of insulation in homes.


I am responsible for timely and strategic communications for our members and partners including:

  • The preparation and execution of communications plans for internal initiatives, campaigns, and projects

  • Writing, editing, and designing varied communications collateral for internal stakeholders

  • Writing web-based material as well as creating and updating web pages


Accomplishments:

  • Redesigned and developed NAIMA Canada's website, resulting in a 30% growth rate increase in SEO

  • Designed and developed the www.EfficiencyCanada.org website in partnership with Carleton University

  • Partnered with Guides.co to launch a new digital platform for homeowners and contractors to connect

FRONT END WEB DEVELOPER -
ACCEL WEB MARKETING

September 2014 - March 2017

Working as the front line of Accel, I focused on front end web development and design of client websites
(using Wordpress, HTML, CSS, PHP, SCSS, Photoshop, Illustrator), communications, and client liaison. I
worked with clients to tell their brand's underlying story in engaging and creative ways.


Portfolio Examples:
www.Pythian.com
www.Senstar.com

UNDERGRADUATE TELECOUNSELLOR -
CARLETON UNIVERSITY UNDERGRADUATE RECRUITMENT OFFICE

January 2010 - August 2013

In response to telephone inquiries, I helped answer student questions regarding Carleton University's
registrarial policies and procedures, discussed programs as outlined in the Undergraduate Calendar, as
well as provided general information about Carleton and campus life. I also:

  • Provided advice, information, and literature to prospective students grades 10-12, students considering

switching programs, students transferring schools, and mature students

  • Provided students with their next steps depending on where they were in their application process

  • Recorded student information into the Banner information system

 

EDUCATION

BA HONOURS IN COMMUNICATION STUDIES - CARLETON UNIVERSITY

2008 - 2013

INTERACTIVE MULTIMEDIA & GRAPHIC DESIGN - ALGONQUIN COLLEGE

2013 - 2014

 

CORE COMPETENCIES

Keyboard and Mouse

WEB DEVELOPMENT

Experience in digital marketing, HTML, CSS, Wordpress, PHP, SCSS, and social media management. I have a solid understanding of SEO, Google Analytics, and Google AdWords online advertising. I have experience with the Adobe Creative Cloud software (Photoshop, Illustrator, InDesign, Dreamweaver etc).

See my most recent work here:

www.EfficiencyCanada.org

COMMUNICATIONS

I have over 10 years of communication and client liaison experience in diverse fields. In the Undergraduate Recruitment Office at Carleton University, I worked one on one with students to help answer their questions and create strategic plans to acheive their education and career goals.

Environmental Monitoring
 

TESTIMONIALS

"She is a unicorn."

Jay Nordenstrom, Executive Director of NAIMA Canada & Board of Governors Carleton University

"Ridiculously efficient’ is the phrase that comes to mind when I think about Jill. I've had the pleasure of working with Jill for almost two years now, collaborating on several project while we re-designed our website. I was particularly impressed by Jill's ability to handle even the toughest request—effortlessly. Her ability to juggle multiple projects was unlike any I’ve seen before. Jill would be an asset to any team."

Julie Nyenkamp, Lead Graphic Designer at Pythian

"Jill is a hard-working individual with a strong focus on customer satisfaction. Working as the front line of Accel, she sees customer requests from start to finish in a professional and easy to work with manner. Jill also has a great desire for learning new things, which is a huge benefit to any business."

John Rau, CEO of Accel Web Marketing & Customer Experience, Marketing, Digital at HSO

 

CONTACT

6134025287

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